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As we near the exceptionally busy Christmas period, we look at how business owners and managers can keep their staff engaged, with tips from Paul Smith, joint Managing Director at Citrus Group, a leader in contact centre recruitment.
Brand perception is crucial for millennials, so ensuring your call centre staff aren’t alienating young people is key to any brand's long-term success.
South Australians have high expectations that our environment will be sustained for future generations, and the state has consistently been a national leader in environmental management policy. So it's no surprise that the state has achieved the highest per capita recycling rate nationally.
With over 80% of interior office refurbishment material landing straight in landfill, Dyan Sisouw from Enviroscope Maintenance is urging more companies to implement environmentally friendly practices.
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